• Provide direct customer services by informing them of products and services
• Ensure that customers are directed to the appropriate aisle
• Identify sales opportunities and follow up on existing accounts for business development
• Create and execute appropriate strategic plans to bring in more business
• Research sources in order to develop new business connections
• Make cold calls to prospective clients and inform them about new products and deals
• Conduct market research to identify trends and manage sales activities accordingly
• Meet individual and company sales targets
• Promote new products to walk-in customers and record orders
• Handle and resolve customers’ complaints
• Explain products’ value and capabilities to customers
• Process payments in terms of cash, checks and credit cards
• Verify the validity of paper money and credit cards
• Tally cash with receipts at the end of the shift
• Maintain stocks and inventory
• Stock shelves with appropriate products and ensure correct price tagging